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Privacy Policy for Metro Trade

Privacy Policy for Metro Trade

Effective Date: 2020

1. Introduction

Metro Trade ("we," "us," or "our") is committed to safeguarding the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you access and use our cryptocurrency exchange platform and related services.

2. Information We Collect

We may collect the following types of information from users:

2.1 Personal Information:

  • Name
  • Contact information (email address, phone number)
  • Date of birth
  • Financial information (cryptocurrency wallet addresses)

2.2 Technical Information:

  • IP address
  • Device information (browser type, operating system)
  • Usage data (login/logout times, transaction history)

3. How We Use Your Information

We may use your information for the following purposes:

  • To create and manage your account.
  • To verify your identity for security and regulatory compliance.
  • To process cryptocurrency transactions and provide exchange services.
  • To improve and personalize our services.
  • To communicate with you about your account and updates.
  • To comply with legal and regulatory requirements.

4. Data Sharing and Disclosure

We may share your information with third parties for specific purposes, such as:

  • Regulatory compliance and reporting.
  • Security and fraud prevention.
  • Payment processing.
  • Customer support.

We do not sell or rent your personal information to third parties for marketing purposes.

5. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Choices

You can exercise certain rights regarding your personal data, such as accessing, correcting, or deleting your information. Contact us at support@metrotradeltd.com for assistance.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience on our platform. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. We will notify you of any material changes via email or through our platform.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at support@metrotradeltd.com